01
Business Messaging
Connect your business with customers through structured WhatsApp conversations and business communication.
PARTNER & INTEGRATION
Connect your business with WhatsApp.
Thiven's WhatsApp technology solutions help businesses connect with customers through business messaging, notifications, campaigns and automated communication workflows.
CAPABILITIES
WhatsApp technology built around your workflow.
Create connected communication experiences for customer engagement, business notifications and marketing campaigns.
02
Campaigns
Create and manage targeted WhatsApp campaigns for customer communication and engagement.
03
Notifications
Send useful business notifications and updates through connected communication workflows.
04
Automation
Automate repetitive communication workflows and reduce manual customer follow-ups.
05
Customer Engagement
Build consistent customer interactions across important stages of the customer journey.
06
Platform Integration
Connect WhatsApp communication with your existing business applications and workflows.
HOW IT WORKS
From business event to customer conversation.
Build communication workflows that connect your applications, business events and customer interactions.
STEP 01
Business Event
A customer or business event starts the communication workflow.
STEP 02
Connect
Your application connects the event to the communication workflow.
STEP 03
Communicate
The appropriate WhatsApp message reaches the customer.
STEP 04
Engage
Continue the customer journey with connected interactions.
USE CASES
Communication for different business needs.
WhatsApp technology can support multiple communication scenarios across your business.
Customer Notifications
→
Marketing Campaigns
→
Order Updates
→
Appointment Reminders
→
Customer Support
→
Business Alerts
→
Build better customer conversations with WhatsApp.
Tell us about your business communication requirements and explore how Thiven can connect WhatsApp with your digital workflows.